Privacy Policy
Zipplo respects your privacy. This policy explains what information we collect, how we use it, and the rights you have over your data under the UK GDPR and Data Protection Act 2018.
Information We Collect
Your name, email address, phone number and delivery address — used to process and deliver your orders. Your order history — so you can track purchases and request returns. Technical data such as browser type and device — to keep the site secure and working well.
What We Never Collect
🔒 We never see or store your card details. All payments are processed securely by Stripe.
How We Use Your Information
- •To process your payments and deliver your orders.
- •To send you order confirmations, tracking updates and important service emails.
- •To provide customer support and handle returns.
- •To improve our website and your shopping experience.
Sharing Your Information
We only share your information with partners who help us fulfil your order — for example our payment provider (Stripe), couriers and delivery suppliers. We never sell your personal data to anyone.
Your Rights
- •Ask us what data we hold about you.
- •Ask us to correct or delete your data.
- •Withdraw consent for marketing emails at any time.
- •Request a copy of your data.
To use any of these rights, simply email contact@zipplo.shop and we will respond within 24 hours.